Amazon Channel Manager

Join an incredible team as an Amazon Channel Manager!

Are you passionate about e-commerce and experienced in navigating the Amazon marketplace? Look no further! A leading manufacturer of premium tech accessories and gadgets is seeking a talented individual to join the team as the Amazon Channel Manager.

As the Amazon Channel Manager, you will play a crucial role in driving the brand's presence and sales on the Amazon platform. From developing and executing strategic initiatives to optimizing product listings and managing inventory, you'll have the opportunity to shape the success of the Amazon channel and contribute to the growth of the brand.

This is an incredible remote opportunity to work for a US-based company.

What You'll Do

• Manage all aspects of Amazon.Com product listings across marketplaces, implementing changes to ensure product accuracy and improve conversion, including:
  
• Create and update product detail pages and associated A+ Content
• Conduct SEO keyword research and copy creation (both frontend and backend)
• Implement Amazon marketing and deals (promotions, coupons, lightning deals, Amazon Live, Posts, virtual product bundles)
• Actively monitor and react to the competitive landscape (pricing, promotions, reviews, content, and other elements that drive customer purchase decisions) on a daily basis
• Own end-to-end Amazon Seller Central account management and maintenance, including but not limited to:
  
• Full compliance to account metrics and fulfillment/ operational processes
• Work with Sales on gray market resellers' pricing and distribution
• Troubleshooting Seller Central issues and creating cases via email and phone
• Optimize performance in marketplaces by leveraging technology partners, including Celigo and Netsuite, and collaborate with our IS and IT teams to maintain product feeds and business rules
• Focus on product rankings on key search terms and work closely with our advertising team to protect and improve rankings and identify new ranking opportunities.
• Coordinate with the Operations team to ensure products are in stock, have updated packaging, and contain appropriate labels;
  manage inventory levelsand FBA restock limits
• Oversee day-to-day marketplace eCommerce operations, initiation, technology integrations, orders, inventory, content, performance, feedback, and advertising.
• Responsible for onboarding new marketplace &
  dropship projects/programs—requiring excellent cross-organization coordination and ownership of results
• Drive a world-class customer experience by responding to Amazon Customer Service contacts in a timely manner and consistent with our policies;
  surface issue trends tothe Brand Management and other internal teams to reduce future contacts or into Amazon Associates.
• Work collaboratively with the Marketplace team for the overall strategy by effectively identifying opportunities and recommending improvements
• Work in a variety of Amazon tools to analyze data.
• Work with the Accounting team to ensure Amazon fees for all territories have been properly charged.
• Drive growth and profitability by optimizing product assortment on each channel.
• Identify and improve KPIs such as organic ranking, Buy Box rate, ROAS, and ACoS.
• Create, deploy and manage the 100% Amazon Associates affiliate program.

What You Need

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience managing Amazon channels and driving sales growth.
• In-depth understanding of Amazon's marketplace dynamics, algorithms, and best practices.
• Strong analytical skills with the ability to interpret data and draw actionable insights.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Amazon Seller Central and other relevant e-commerce platforms.
• Proficiency in Microsoft Excel and other data analysis tools.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Demonstrated ability to develop and execute strategic initiatives to drive channel growth.
• Ability to adapt to a fast-paced and dynamic work environment.

Salary &
Perks

• Competitive salary.
• This is a full-time, long-term position.
• The position is immediately available and requires entering into an independent contractor agreement.
• Work from home.
• Cash Profit Sharing (10% of company profits to the team).
• Work directly with the co-founders and directors (not a lot of bureaucratic red tape around here).
• Access to fun, new tech accessories.
• Room to grow and take on new responsibilities and projects within the company.
• Be yourself in an accepting and supportive work environment.
• Socially and environmentally conscious company (Carbon Neutral since 2020).
• International &
  cross-cultural businessexperience.

The next step will take you to an application form that requires you to answer some questions and upload your resume in English. Please answer completely so that we can get to know you better.

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