Consultor Técnico Senior

Multinational IT company is seeking for Senior Technical Consultant who is responsible for delivery, execution, and consulting on client facing solutions leveraging the ServiceNow platform. This will include reviewing the technical solutions as proposed by the Technical Consultants or by the project’s Architect, and review of project plans, test plans, and working with cross functional teams. This person is also responsible for ensuring quality standards and project and software development best practices are always followed.

Responsibilities

• Lead workshops to gather business/technical requirements and convert these into User Stories.
• Be a key member of the overall implementation project team.
• Help to create and maintain Platform Implementation Roadmap for a customer.
• Provide hands on assistance with the detailed design and implementation approach of selected engagements.
• Focus on implementing the best practices, according to company standards.
• Monitoring and reporting on quality, risks and potential opportunities for improvement.
• Demonstrate product and technical leadership on ServiceNow engagements with customers and partners.
• Provide guidance on Customer’s ServiceNow Development lifecycle.
• Maintain expert knowledge of the ServiceNow platform and products.
• Provide day to day guidance to technical consultant’s staff to ensure timely, high-quality delivery of implementation projects.
• Mentor Technical Consultants in relation to technical design standards and implementation best practices.

Skills and Qualifications

• Bachelors Degree preferably in Information Technology or equivalent proven experience in technical consulting roles.
• 3 years of experience on software or IT organization.
• A proven record of excellence in managing a solutions-driven team at a senior level
• Fluent in business English language, written and spoken.
• Ability to manage multiple complex issues and prioritize projects accordingly / Strong analytical skills
• Relationship Builder – it is vital to manage relationships and stakeholders.

Additional information:

• Monthly Salary reference:
  $65,000 MXN – $75,000 MXN (gross).
• Working days:
  Monday to Friday

Employee value proposition:

• Collaboration and team spirit
• Autonomy to make decisions
• Diversity climate

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