Field Service Engineer (Focused On Chemicals)

AMT IS HIRING:
FIELD SERVICE ENGINEER

Requirements:

• 
  
• Engineering Degree, equivalent technical education or similar.
  
• Minimum experience of 2 years in a manufacturing, chemical, industrial service, or sales environment preferred.
  
• Fluent in English and Spanish
  
• CRM experience required.
  
• Verbal and written skills to communicate effectively with the rest of the personnel at all levels in Mexico, the HQ, and other regions.
  
• Able to travel and stay overnight and work occasional weekends for machine clean-outs.
  
• Passport and Visa is a MUST.
  

Responsabilities:

• 
  
• Collect samples from individual sumps and central systems from specified accounts.
  
• Collect baseline data for testing against competitors, cost justifications, and other data that may be necessary for Project Stories.
  
• Conduct and assist in the cleaning of machines designated for testing of new accounts, maintaining business at existing accounts.
  
• Conduct basic training and customer specific training for maintenance, operators, and management as well as distributor training.
  
• Communicate as appropriate with customers on activities related to the management of the assigned coolant systems.
  
• Submit regular written reports on activities at assigned plants.
  
• Be available for work at non-assigned accounts to support the District Sales Manager on such activities as cleanouts, fluid tests, and sample gathering.
  
• Work with Distributors on accounts.
  
• Audit regional labs.
  
• Troubleshoot fluid problems and write reports.
  
• Work with multiple District Sales Managers.
  
• In depth understanding of related equipment used by customers to be able to troubleshoot
  
• Serve as a Customer Service Representative and liaison to the Customer Service Team at HQ with regards to orders, shipments, certificates of origin. Coordinate with HQ Customer Service to ensure high customer satisfaction.
  
• Check inventory at assigned and visited accounts.
  
• Act as a Technical Support Agent and communicate with HQ lab with regards to samples sent and problems in the field.
  
• Complete reports, expenses, and customer visits as required. Document trial data and help create case histories.
  
• Help teach distribution and employees about correct procedure for cleaning out machines.
  
• Assist in managing other service personnel as assigned with regards to equipment, site visits, and overtime.
  

Benefits:

• 
  
• Competitive salary
  
• Major Medical Insurance Policy
  
• Other benefits and tools to be provided.
  

Tipo de puesto:
Tiempo completo, Por tiempo indeterminado

Sueldo:
$40,000.00 - $50,000.00 al mes

Horario:

• 
  
• Lunes a viernes
  
• Turno de 8 horas
  

Prestaciones:

• 
  
• Ayuda o servicio de transporte
  
• Seguro de gastos médicos mayores
  

Pregunta(s) de postulación:

• 
  
• ¿Tienes experiencia en rama de manufactura?
  
• ¿Tienes experiencia en ingeniería de campo?, Si, no, ¿Cuántos años?
  

Idioma:

• 
  
• Ingles avanzado (Obligatorio)
  

Licencia/Certificación:

• 
  
• Visa vigente (Obligatorio)
  
• Pasaporte vigente (Obligatorio)
  

Disponibilidad para viajar:

• 
  
• 75% (Obligatorio)
  

Lugar de trabajo:
Empleo presencial

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